Dell suffering
Last week I opened my Dell Latitude 8600 laptop to identify whether my battery pack needed to be replaced. I wasn’t too concerned until I kept hearing in the news about Dell’s suffering because of Sony Batteries (they have branded into their systems). Today in The Age I read the article “Dell’s hell of a week gets worse”.
Computer maker Dell Inc posted a 51 per cent decline in net earnings for its second quarter today and said US regulators were investigating its accounting.
Have a read of the article here. It will be interesting to see how Dell’s marketing handle the consumer confidence fall, as this will be a real test to see how they recover. Seeing how well they handle the recall and customer service will probably be crucial.
Yeah my Inspiron 8500 worked flawlessly for 18 months, then the grahics card failed, the keyboard got ’sticky’, and now in it’s 3rd year a fully charged battery lasts only 45 minutes! As far as I know my 8500 isn’t even covered by the recall!
I suggest buying the extended warranties if your going to get a Dell.
Comment by Richard Lee — August 30, 2006 @ 10:58 am